Legal

Privacy Policy

Last updated: May 1, 2026

1. Information We Collect

When you use SatJupiter, we may collect the following information:

  • Contact information you provide (name, email, phone number via WhatsApp or contact form)
  • Payment information (processed securely by third-party payment providers — we do not store card details)
  • Usage data (pages visited, session duration, device type, IP address)
  • Technical data (browser type, operating system, referring URL)

2. How We Use Your Information

We use collected data to:

  • Provide, activate, and manage your IPTV subscription
  • Send service-related communications (activation details, renewal reminders)
  • Improve our website and service quality
  • Respond to support requests
  • Comply with legal obligations

3. Data Sharing

We do not sell, rent, or trade your personal information. We may share data with:

  • Payment processors (solely for transaction processing)
  • Infrastructure providers (hosting, CDN) under strict confidentiality agreements
  • Law enforcement when legally required

4. Cookies

We use cookies and similar technologies to maintain session state, analyze traffic, and improve user experience. You can disable cookies in your browser settings, though some features may not function correctly.

5. Data Retention

We retain your data for as long as your account is active or as required to provide services. You may request deletion of your data at any time by contacting us via WhatsApp or email.

6. Security

We implement industry-standard security measures including SSL encryption, hashed passwords (bcrypt), and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications

To exercise these rights, contact us via the Contact page.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies separately.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated “Last updated” date. Continued use of our service after changes constitutes acceptance.

10. Contact

Questions about this policy? Contact us via the Contact page or WhatsApp.